Privacy Policy

Overview

This Privacy Policy explains how The Puppy Plaza LLC ("The Puppy Plaza," "we," "us," or "our") handles information in connection with the public website at thepuppyplaza.com and our related communications. The site is a static catalog and contact experience. It does not offer user accounts, an online payment checkout, or a server-side form submission service.

Information you may choose to provide

When you use an order-request or wholesale mailto link, your device opens an email application. The website itself does not send that message, store the fields in a website database, or automatically notify us. You decide whether to complete and send the email. If you send it, we receive the information included in the email, such as your name, email address, requested products or quantities, shipping-related details, business information, and the message you choose to write.

Please provide only information that is appropriate for the request. Do not send payment-card numbers, bank credentials, government identification numbers, or other sensitive financial information through the website, ordinary email, or social messaging. We do not ask the website to collect card details.

Bag data on your device

The shopping bag uses browser localStorage to retain non-sensitive selections such as product identifiers, selected variants, quantities, and similar bag preferences on the device and browser you use. This lets the bag remain available when you move between pages. The bag data is not designed to contain payment information, passwords, account credentials, or other sensitive information, and it is not synchronized across your devices. You can remove it by clearing site data in your browser or by using the bag controls where available.

Automatic technical information

We do not use third-party analytics or advertising trackers on this website. Like most hosted websites, the hosting provider and its infrastructure may process technical information needed to deliver and protect the site, including an IP address, browser or device information, requested pages, referring information, timestamps, and standard access or security logs. Those records may be handled under the provider's practices and retained according to operational, security, or legal needs. We do not use them to build advertising audiences through this site.

How we use and retain communications

If you actually send us an email, we may use it to respond, assess product or order availability, prepare or confirm a request, administer a business relationship, keep reasonable business records, prevent misuse, or meet applicable obligations. Email is handled by the email services involved in sending and receiving it. We may retain correspondence for as long as reasonably needed for those purposes, for recordkeeping, or where applicable law requires or permits retention. We do not sell personal information through this website.

Sharing and links

We may disclose information to service providers that help us operate email, hosting, security, or business administration, and where reasonably necessary for a request or required by law. We may also disclose information to protect rights, safety, or the integrity of the service. The site may link to third-party destinations, including Facebook. Their privacy practices are their own; review their policies before providing information there.

Your choices and questions

You may ask about personal information associated with a communication, request correction, or ask us to delete information where applicable law provides that option. We may need enough information to verify the request and may keep information that we must or may lawfully retain. To make a privacy request or ask a question, email [email protected]. We will respond in a practical manner consistent with applicable law; this policy does not waive or limit rights that cannot be waived under applicable law.

Changes

We may update this policy when website operations or communications practices change. The current version will be posted on this page. Please also read our Terms of Service and use Contact if anything about a request is unclear.